Page 10 | Discoverflow | British Virgin Islands | bvi462310753| FAQ | faq

You can top up anything between $5 - $200 in one top up

The inclusive minutes, texts and data are for local Home country use ONLY. The standard roaming charges will apply when roaming

You can record your own personal greeting when you set up your voicemail. If you have already set up your voicemail please dial *123, press SEND and follow the prompts to record your own greeting.

"One Rate Roaming will apply ONLY to Flow customers when roaming in Flow Caribbean markets and in Trinidad & Tobago. The locations where this applies are:

Anguilla
Antigua & Barbuda
Barbados
British Virgin Islands (BVI)
Cayman Islands
Dominica
Grenada
Jamaica
Montserrat
St. Kitts & Nevis
St. Lucia
St. Vincent & the Grenadines
Turks & Caicos
Trinidad & Tobago

"You will need to activate roaming before you leave your home country. Please use our contact pages online to let us know before you go roaming. We will make sure that everything is activated on your account and you will then be able to use your phone abroad.

For postpaid customers security deposits may be required but there are no monthly subscription fees for roaming access on either prepaid or postpaid service."

Calls while roaming are billed per minute. The charges for these calls will appear on your monthly bill. This may differ for calls under Home Rate Roaming. Kindly refer to the section on Home Rate Roaming to find out more.

"YES. To do this customers must first delete a number from their FAVES LIST and then add a new number.

Numbers are deleted by dialing
*127*0*telephone number#. Numbers are added by dialing
*127*1*telephone number#.

Customers can also make changes via USSD main menu, by dialing: *129#. Remember, up to five numbers can be included in the FAVES LIST. Note that a charge exists for deleting a number from the FAVES LIST."

  1. " Activating the service?
    Your account was billed $xx.xx. Your account will expire on [Date and Time.]
  2. Deleting a number from their Flow FAVES?
    Your account was billed $xx. 1758XXXXXXX was successfully removed.
  3. Adding a number to their Flow FAVES? [customer number] was successfully added."

"Only a single instance of a number can exist in the customers FAVES LIST. The following message will be returned to customer’s handheld “Sorry, number is already a member”"

No. On attempting to add a sixth number the following message will be returned “sorry, your list is full”

"Two plans exist for Flow FAVES

To get the 7 day plan text “FAVE7” to 145. To get the 30 day plan text “FAVE30” to 145. The 7 Day plan costs BBD$15.33 and the 30 day plan costs BBD$45.98"

"Adding an removing numbers is simple and is done via text.

To add a number text “FAVEA” + “7 digit Telephone number” to 145.

If you wish to delete a number, text ‘FAVED (space)7 digit number’ to 145. There is a charge to delete numbers.

If you attempt to add a sixth number to Flow FAVEs then you will receive a text message advising you to remove a number before adding another.

If you are unsure of which numbers you have on your Flow FAVES then you can text FAVELIST to 145 and a message will be sent with your list of numbers.

Customers must have a minimum of $0.01 on their core/primary balance in order to use Flow FAVES. Except in Jamaica where the minimum balance is $1.00 JAM Dollar."