NO. Flow FAVES is only available as a prepaid mobile service.
Yes, prepaid service comes with voicemail. Retrieval of voicemail is free too!
The customers FAVES LIST (free numbers) will be reset. If the customers subscribes to the service again they will need to re-enter the Flow numbers they wish to call for free. What message is returned to the customers handheld for the following activities:
The main benefits are
Dial *129# to access the USSD menu or use the direct codes listed in the table below to:
| Description | How to Access |
|---|---|
| To access main menu | Dial *129# |
| To check credit balance | Dial *120# |
| To add credit (your own number) | Dial *121#{Card/Voucher Number}# |
| To transfer credit to another number (ME2U) | Dial *128*{Recipient's Phone number}*{amount}# |
| To make a "Please Call Me" request | Dial *126*{Recipient's Phone number}# |
Dear Valued Customer,
As 2018 draws to an end, we wanted to take the opportunity to highlight some of the enhancements made to our TV service and give you a sneak peek of what’s yet to come:
We are also adding 2 new channels to our FLOW EVO lineup. As of December 1, 2018 you will have access to Discovery World HD & Discovery Theatre HD providing a programming mix of history, culture, real-life stories, mystery, investigation, travel and factual series and documentaries. These two channels will be available in our TV Max package or higher however, if you are a TV Essentials or TV Plus customer, you will enjoy a 3-month free preview from December 1, 2018 – February 28, 2019 so that you can take advantage of the new and exciting programming at no extra cost. Customers without a FLOW EVO package will not have access to these two channels.
In the coming weeks, we’ll be removing some channels from all of our TV packages across the Caribbean. As of December 31, 2018 we will remove the following channels: Big Ten Network, FOX Deportes, FOX Sports Racing, National Geographic, National Geographic Wild and BBC America.
We understand that this change impacts your viewing habits however we hope you will continue to discover all Flow has to offer for your Sports and Entertainment needs, including some of our signature content such as:
Flow Sports
UEFA Champions League and Europa League, T10 Cricket, The Big Bash league, T20 Cricket & IPL (Indian premier League)
ESPN Caribbean:
College Football & Basketball, NBA, NFL
As always, we’re working hard every day to bring the best in entertainment to every part of your life.
Thank you for being a valued Flow customer!
Sincerely,
Your Flow Team
Restrictions apply. Not all features are available in all areas. Visit www.discoverflow.co for more information.
Yes, we'll need to swap out your SIM, so you can access the LTE network. You can visit any FLOW Retail store to have your SIM swapped for free after you have signed up for your new LTE data plan.
If you're a prepaid customer with an LTE phone & LTE FLOW SIM, simply dial *129# to view the new prepaid LTE plans.
If you're a postpaid customer with an LTE device & LTE SIM, visit the retail store to upgrade your plan to an LTE one. FLOW has new packages for light and heavy users, with plans up to 25GB.
Yes, your existing device will work on our network. But, to take advantage of the new speeds offered by 4G LTE you will need an LTE compatible device, LTE SIM card and LTE data plan.
Get an LTE compatible device. Need an LTE SIM? Visit one of our stores to upgrade your SIM to a new LTE compatible SIM for FREE. It's a simple swap. Need an LTE data bolt or combo plan? See our new postpaid and prepaid LTE Data plans below Have the latest software update installed in your smartphone, follow the prompts and accept any automatic software update (you won't need to sign up or make any changes to your device settings).
4G LTE is the fastest mobile data network in the world. Download speeds can reach up to 35Mbps. It's like having a fiber-optic cable in your pocket.
LTE stands for 'Long Term Evolution'. It is a radio access technology used to deliver superfast data speeds.
LTE (Long Term Evolution) is a "Fourth Generation" (4G) mobile service which will enable customers to access mobile data at far higher download speeds than previously available. Browsing the internet, downloading files and streaming videos will become almost instantaneous for 4G (LTE) customers.