Discoverflow | British Virgin Islands | Postpaid

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Get double data on your Postpaid plan when you add it to your Home Services. Plus, enjoy the best offers ondevices when you bundle. Join Flow today!

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✚
mobile
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Choose the plan that’s right for you.

FAMILY
MAX

$70/Person
Total per month: $280
data60 GB to be shared*
single-sim4 lines
Sims included
textUnlimited Anywhere
texts
mins7.1K Mins to be shared***
dataData for Social Media
Learn more +

7,100 Anywhere Local & Int. Mins + Data sharing up to 4 lines

GET IT NOW!

FAMILY
PLUS

$85/Person
Total per month: $255
data45 GB to be shared*
single-sim3 lines
Sims included
textUnlimited Anywhere
texts
mins7.1K Mins to be shared***
dataData for Social Media
Learn more +

7,100 Anywhere Local & Int. Mins + Data sharing up to 3 lines

GET IT NOW!

FAMILY

$100/Person
Total per month: $200
data30 GB to be shared*
single-sim2 lines
Sims included
signalUnlimited Anywhere
texts
mins7.1K Mins to be shared***
dataData for Social Media
Learn more +

7,100 Anywhere Local & Int. Mins + Data sharing up to 2 lines

GET IT NOW!

M PLAN

Total per month: $160
data30 GB
single-sim1 line
Sim included
textUnlimited Anywhere
texts
mins7.1K Mins
dataData for Social Media
Learn more +

7,100 Anywhere Local & Int. Mins

GET IT NOW!

S PLAN

Total per month: $130
data20 GB
single-sim1 line
Sim included
textUnlimited Anywhere
texts
mins7.1K Mins
dataData for Social Media
Learn more +

7,100 Local & Int. Mins

GET IT NOW!

Terms and Conditions apply.

Double your data when you add any Postpaid
plan to your Home services!

wifi tv home-phone
✚
mobile

FAMILY
MAX

data120GB
to be shared*

ADD IT NOW!

FAMILY
PLUS

data90 GB
to be shared*

ADD IT NOW!

FAMILY

data60 GB
to be shared*

ADD IT NOW!

M PLAN

data60 GB

ADD IT NOW!

S PLAN

data40 GB

ADD IT NOW!

Still undecided? Have one of our agents contact you.

Fair Use Policy

What is Flow's Fair Usage Policy?

Flow’s Fair Usage Policy (“FUP”) is applicable to residential customers only and is intended to ensure that as you share common infrastructure and network resources, you will not have unfair disruption of access to our fixed and mobile telephony, broadband, or mobile internet (“Services”). Mobile internet Services refer to access to the world wide web, i.e. the use of browser-based internet services, from a handheld mobile device, such as a smartphone, a feature phone, a tablet computer or a dongle, which are connected to our mobile network. Fixed services refer to access to residential landline, broadband, and cable television. The FUP does not apply to commercial plans or business use of our network. We manage our shared network resources to determine excessive, unreasonable, or fraudulent use which may impact the reliable operation of our network and/or the quality of our Services.

How does the Fair Usage Policy affect Unlimited Plans?

Flow’s residential plans or offers include unlimited fixed and mobile voice, internet and text messaging. Flow’s unlimited plans and offers are set based on an estimated average usage (“Average Usage”) of our Services specific to call volume, call length and data usage per plan or offer. The Average Usage may vary depending on the plan you purchase. Some users may take a disproportionately greater share of the network resources and as a consequence, other users suffer a diminished experience. Where the customer exceeds the Average Usage per plan or offer, Flow reserves the right, at its sole discretion, to either charge you at the plan’s standard rates or to suspend, modify, restrict or withdraw the use of Service. If you exceed the usage associated with the relevant plan or offer, Flow will not be liable for the quality, integrity or continuation of your Service

Unlimited Plan Benefits

Calls, texts and social media usage are subject to the FUP which will vary based on the plan you have selected. Once Flow’s Average Usage limit has been reached, you will be notified via text message, and any usage thereafter will be deducted from your primary data allotment or billed at standard pay-per-use rates. If you have purchased an unlimited data plan, you may continue to access data at reduced speeds.

MOBILE INTERNET FAIR USE POLICY

Mobile Internet is a shared service and the activities of some users can impact the services available to other users. Mobile Internet refers to access to the World Wide Web, i.e. the use of browser-based Internet services, from a handheld mobile device, such as a smartphone, a feature phone, a tablet computer or a dongle, which are connected to a mobile network.

In an ideal environment, all users would obtain an equal percentage of the available bandwidth. Unfortunately, some users take a disproportionately greater share of the available bandwidth and, as a consequence, other users suffer a diminished experience.

In order to preserve the quality of our Mobile Internet [also known as GPRS / EDGE / HPDPA / HSPA+/ 3G and 4G] service, we are enforcing our FUP and mobile data terms and conditions through this Mobile Internet Fair Use Policy (“Mobile FUP”), effective 1 August 2012. Our Mobile FUP is intended to ensure that the few users who consume large amounts of bandwidth or download unusually large files do not use their service to the detriment of other Mobile Internet customers. Except as may otherwise be specifically permitted or prohibited for select data plans, mobile data sessions may be conducted only for the following purposes: (i) Internet browsing; and (ii) email.

*Data is to be share among the users of the plan.

***Anywhere local/ USA/ USVI/ PR/Flow Caribbean/ Canada/ UK Fixed) 100 mins (Guyana/ Jamaica/ Dominican Republic

Bring the family and enjoy the best deals when youadd mobile to your home services!

Get 2 Samsung Galaxy S21 for $499ea & take 2 Samsung Galaxy A20 for FREE
samsung

Samsung Galaxy S21

$499 ea

samsung

Samsung Galaxy A20

FREE

*Samsung offer valid with 2 year contract on signup for Family Plan + Home services bundle. Phones free while stocks last.

FREQUENTLY ASKED QUESTIONS

What happens if I cease one of the services in my bundle + mobile?

  • If a customer removes one service in a 3-product fixed bundle, then the customer can be placed on a 2-product fixed bundle and retain the bundling benefits.
  • If a customer removes one service in a 2-product fixed bundle, then the customer will no longer be eligible for the benefits.
  • If the customer removes their mobile, then the customer is no longer available for the benefits.

Can I have both prepaid and post-paid services on my home services + mobile plan?

No. Customers can have up to 4 postpaid mobile service numbers on their account.

When will my new home services + mobile bill be due?

The bill due dates remain the same for fixed and mobile services and will be payable on the 15th of each month.

Who has to sign the home services + mobile form (s)?

The main account holder has to sign the fixed services bundle form. For the mobile form, the main account holder in addition to any other person sharing the mobile benefits (up to 3 additional persons).

If I only have broadband services, can I qualify for a mobile postpaid service?

This not applicable as BVI does not offer only broadband services.