Customers can add additional users to their Family Talk and Family Talk Plus combo plans called share users. These users can use all allowances of calls, texts and data.
Anywhere local minutes includes all local networks in the BVI. Regional Minutes includes all Flow Caribbean destinations. International Minutes includes US, USVI, PR, Canada and UK Fixed lines.
The current set of channels you are able toview are part of your current TV subscription. For channels that you would like to add, please contact us or visit the website and we would be happy to assist you upgrade/amend your TV subscription to receive access to these specific channels.
Due to a technical system error, you may have been able to view certain channels which are not included in your current TV package subscription. The changes made now entitles you to view the channels which are part of your subscription. If there were channels that you were enjoying but are unable to access now, please contact us so we can help you upgrade your package/subscription to continue enjoying these channels. We apologize for the inconvenience caused. At Flow/BTC,we always aim to provide an enjoyable viewing experience and work to keep disturbances to an absolute minimum.
All customers pay a $5 monthly fee for modem rental and a $10 fee for TV set top box.
Bundling all your services + mobile allow customers to have higher broadband speeds in addition to a discount on your mobile plans.
*Customers will still receive 2 separate bills, one with fixed services and another with mobile.
Customers must have at least 2 fixed services (landline and broadband)+ mobile service with Flow to be eligible for discounts.
It allows customers to have a bundle with 3 fixed products (landline, broadband and cable) + mobile.
FLOW’s Fixed and Mobile Bundles allow customers to bundle Flow broadband services with Flow post-paid mobile services.
In plan Data can be used while roaming in Flow Caribbean Territories (St. Lucia, Grenada, Barbados, Dominica, St. Kitts, Antigua, Anguilla, BVI, Cayman, Jamaica, Montserrat, Turks & Caicos only.) In plan Voice/mins and SMS cannot be used while roaming; normal voice and SMS roaming charges will apply whilst travelling.
No. Any unused minutes, texts or data will expire at the end of the month.