No, the issues have been resolved and you should now have access to the TV channels you are subscribed to. Please check our website for the channels available in your package and if you would like to adjust your package, we would be happy to assist
As soon as the error was identified, steps were taken to correct it. We can assure you however, that the channels you are able to see now are part of your current TV package subscription. These channels are highlighted on our website and in the brochures/channel cards you would have received at the time of signing up for the service. If there is a specific channel you would like to see, please contact us or visit the website to upgrade so you can continue to enjoy the channel.
Customers who sign-onto our Fixed and Mobile Bundles will receive a voice and data sharing component, with up to 3 additional sims, plus the more people that sign onto the mobile plan, the better the mobile plan price will be.
The Fixed and Mobile Bundle plans allow customers more voice value + more entertainment channels in addition to discount on your mobile plans.
You must have 3 fixed products and a good credit and/or payment history with the company.
Yes. The main account holder will need to sign a contract for a minimum of 1 year.
This not applicable as BVI does not offer only broadband services.
The main account holder has to sign the fixed services bundle form. For the mobile form, the main account holder in addition to any other person sharing the mobile benefits (up to 3 additional persons).
The bill due dates remain the same for fixed and mobile services and will be payable on the 15th of each month.
No. Customers can have up to 4 postpaid mobile service numbers on their account.
Nope! We want you to love your bundle choice, so you can switch between bundle packages at any time without penalty.
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