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Browsing protection protects your computer on several levels:

  • Safety ratings for web sites : You can see safety ratings for web sites listed on search engine results and in web mail Content. The safety ratings help you avoid web sites that contain security threats, such as malware (viruses, worms, Trojans). They protect you against the latest Internet threats that are not yet recognized by traditional antivirus programs. The safety rating for a site can be one of the following: safe, suspicious, harmful or unknown.
  • Exploit shields : Exploit shields protect your computer against vulnerabilities that have been found in programs installed on your computer. Exploit shields identify and prevent malicious web sites from using such vulnerabilities to, for example, force an unauthorized download that contains malware.
  • Process monitoring (in Deep Guard) : Deep Guard monitors and blocks attempts to load malware into your web browser. If the Browser becomes infected, the functionality of a trusted.

Yes. Instant protection against new threats, viruses, worms and spyware Global protection in 60 seconds from first confirmation of a new threat. Our technology with instant recognition of both safe and malicious software enables lightning, fast protection against new threats. In addition the updates several times a day to provide so you can safely use your computer enabling you a rich digital life. Protects your computer against hackers you can keep your private data to yourself with the personal firewall that stops hackers from breaking into your computer. Helps you stay free from spam email and phishing attempts. The software filters unwanted spam and email schemes designed to steal your private information as well as blocks access to suspicious and malicious websites. Low impact on system resources Optimized to provide optimal protection while using as little system resources as possible so you can enjoy using your computer while feeling confident and safe.

Flow Security Suite is a software application, which provides protection from online viruses and other malicious risk whiles on the Internet.

There are several things that you can do to try to fix the fault for yourself. These easy steps should get you back up and running quickly.

  1. Check line for dial tone.
  2. Ensure all lines are filtered.
  3. Make sure bill is up to date.
  4. Ensure there are no outstanding reported faults for your telephone service.
  5. Reboot your modem - To do this Turn the modem on by pressing and holding the power button to the front for about 20 seconds. The power light flashes until solid green.
  6. If there is a problem with the modem, the power light is solid red - you will need to contact Flow to fix this.
  7. If the DSL light is off completely, then there is no line sync - you will need to contact Flow to fix this.

Still unable to access internet service? Why not chat to our agents, use the "Contact Us" pages of the website or email us.

You must first apply for Broadband ADSL service. You can visit any of our Stores or Partner locations. You must remember to select the self installation option when applying for service. You will be provided with a self-installation kit. The kit may contain a self-installation CD that will walk you through the installation process, including connecting and setting up your ADSL modem. If no CD is present simply follow the instructions provided.

With your My Flow app you can easily view Data Balance and to the view your bill balance and history. Future releases will include more features just for postpaid users! This will include bill payment via a payment provider. Getting help on My Flow The Beta contains built-in help that you can reference at any time. Some formatting will be applied in due course, but for now we appreciate feedback on clarity and relevance.

Note: The help content is searchable.

On this screen you will see your balance, a breakdown of your balances across added-on services (if you have any) and you have quick access to Top-Up and Buy Add-Ons. Click the Hamburger Button to see your Navigation Menu which gives you the same options and also lets you transfer balance, check your usage, see software and app version information and reach out to Customer Support

On the device you last registered to your account, click the Forgot Password Button on the Log In page.

  • Fill in the form with your details.
  • Another PIN will be sent to your phone via SMS. Enter the PIN to continue. For some test users, this number is pre-filled for you.
  • You will get a password change confirmation.
  • Getting help on My Flow The Beta contains built-in help that you can reference at any time.
  • Some formatting will be applied in due course, but for now we appreciate feedback on clarity and relevance.
  • Some help items say "please see X screen", which will be changed in a subsequent release to automatically activate that screen when touched.

If you want to reach out to Flow Customer Support, click on the Contact entry on the Navigation Menu. This will open a pre-addressed email for you to fill in and send to Flow.

Clicking the My Usage entry on the Navigation Menu will take you to a screen showing up to the last 30 days of usage on your account. You can filter and order this information with the Filter button.

Note: This information is static in this release and is not derived from your account. Also, detailed usage for Data is not available in Comverse therefore that toggle will be removed.