The equipment needed for you to complete your TV service set-up can be conveniently collected from any of our retail outlets. Our agents will present you with a Self-Install Care Package which will have all equipment and instructions you need!
Yes – you will be provided with two lengths of cable, a 6ft cable and a 35ft cable.
No. Data bolt-ons will no longer be available with these new postpaid combo plans. We have increased the in-plan data and provided double data when you add postpaid to your home bundle. We’ve also implemented a new, low out of plan data rate of 0.01 per MB.
Customers can upgrade their plan or add mobile to their home bundle to receive double data. (Double data applicable to select postpaid plans)
Customers currently with bolt-ons will continue to use them unless changes are made to the account. (This is only for Regular and Max postpaid plans)
Note that only single user plans data alerts are sent at 75%, 95%, and 100% utilization of data.
At this time there will be no notifications for family plans. Customers are encouraged to their data via other data monitoring applications.
The new postpaid family plans (Family Standard, Family Plus and Full house) are not charged for adding additional users. Existing family plans that wish to benefit from Free sharing would need to migrate to these new family plans.
At this time double data is only applicable from the new Postpaid Max and up. Visit for details : https://discoverflow.co/saint-lucia/bundles-overview
You will be allowed to keep your current plan however, any modifications to the plans will result in migration to the new plans as the old plans will all become obsolete. We will keep you informed at this time should you request any changes to your account.
The new postpaid plans can be view here : https://discoverflow.co/saint-lucia/mobile/plans/postpaid
You can send text messages just as you would in your home country. Just use +1 and the three digit country code number as you would in your home country. Most networks will allow you to send and receive text messages while you are travelling. It is FREE to receive a text message.
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