No, Home Rate Roaming will no longer be available to customers on our Legacy combo plans or on our current LTE and FMC plans. Customers on these plans must activate a roaming plan using *129#, via http://roam.topupflow.com/ or through the Flow TopUp App.
Yes. If you have 4G LTE or 5G devices you will still be able to use your device to access data roaming services in the 4G LTE or 5G network coverage areas. This means that customers will still be able to use their mobile apps to make calls, send texts, check emails, browse and watch content.
Yes. All prepaid and postpaid services on 3G devices in the US will be impacted – voice, data and SMS.
Your 3G phone and other 3G devices will no longer work on the major mobile carriers in the USA as a result of the decommissioning of their 3G technology which will be phased out across the networks during 2022. This will be effective as at the following dates:
| Network | Termination Date |
|---|---|
| AT & T | February 22, 2022 |
| T-Mobile | July 1, 2022 |
Yes, you can add the mobile postpaid for more savings or add mobile prepaid for extra data.
Yes, the more products you have the more savings you get and MORE VALUE.
The Plus Bundle offers 100% more speed and the Premium HBO TV package for only $25 more.
There is a discount on both the cable and the internet when you add the two together.
Yes, upgrades to double play are easy.
Dear Customer,
As of July 1, Flow will no longer support picture messaging sent via SMS/MMS services, or WAP services. We would like to recommend that you use WEB browsers to access the Internet once we stop supporting WAP or WAP services.
We understand that this change may impact how you use our services but we continue to support other channels that make sharing easier.
Thank you for being a Flow customer!
Sincerely,
Your Flow Team
Why I’m seeing an alert or error message when I tried to send a message?
As of July 1, Flow will disconnect SMS/MMS services, which mean that messages that contain images won’t be able to be sent using our SMS service. You will still be able to continue using our SMS service for regular text messages. Try using messaging apps from the app store to share with friends and family.
If you are an iOS user:
iOS Messages setting screen
Why I cannot access WAP service anymore?
As of July 1, Flow disconnected our WAP services or WAP browsing. Please use a web browser for your internet needs.
All customers pay a $5 monthly fee for modem rental and a $10 fee for TV set top box.
The main account holder has to sign the fixed services bundle form. For the mobile form, the main account holder in addition to any other person sharing the mobile benefits (up to 3 additional persons).