The flat rate monthly charge will be posted on your telephone bill. The charge will be prorated in the first month depending on the time of the month you requested the service.
No. The plan is only available to new and existing Residential Fixed Line postpaid customers.
No. The minutes expire at the end of each bill cycle.
To subscribe to the service, the customer will be required to call into the contact centre 1-800-804-2994
Calls to destinations that are not included in the bundle will be charged the regular rates.
After exhausting the minutes in the plan the customer will be charged the regular international rates to the destination being called.
This is a Fixed Line International Bundled minutes plan for residential postpaid customers only with a Flow Fixed Line. The customer can purchase a bundled of International minutes at a fixed monthly charge. These bundles can be used to call China, Puerto Rico, US Virgin Islands, USA, Canada, and UK Fixed.
Accessing your voicemail is free and easy.
Dial *123*123 and press SEND.
If you have already set up your voicemail you will hear "Welcome to the message centre please enter your passcode".
If you are accessing voicemail for the first time you will hear "Welcome to your message centre, I will be helping you to set up your own personal mailbox".
The first time you call your voicemail your temporary passcode will be 1234 and you can change it to a passcode with 4-10 digits of your choice using the menu.
Yes, you receive SMS messages to inform you that your balance will soon expire and that you should top up your account.
Notice : Effective February 2, 2015 Flow prepaid mobile balances will have an expiration of 90 days since last top up. (Cayman effective January 29. A different expiry policy applies in Jamaica).
We're always there for you. That's why you'll find a number of top up locations island-wide and overseas. From Flow retail stores to top up kiosks in supermarkets and gas stations, there's always a way to stay in touch. Of course, you can top up online anytime at www.etopuponline.com/lime and directly from your phone using the Flow Self Care App.