As it stands currently, Flow's iPhone customers do not have access to purchase music from the iTunes store. Apple is working to obtain the relevant rights to make this possible.
Flow customers will have access to over 1000 apps for free on their iPhone. There is currently no specific Apple store for this region, however, it is estimated that an Apple Store for the Caribbean will be facilitated by Apple by September 2011. To access to the free apps, you need complete the registration process to obtain your Apple ID.
Yes. Your unused voice minutes will be allowed to rollover. Minutes can only carry over for one month. Any unused minutes from the previous month will expire at the end of the following month. However, rollover will not apply to text and data components of the plans
Once you have exceeded your allotted data, any data usage thereafter will be billed at the specific per megabyte (MB) rate as per table below. Please check our retail stores for current data rates. However, customers will also be able to add additional data allowance to their plans by purchasing data bolt-ons.
Firstly when you notice you have lost your phone please contact us as soon as possible. We will then bar the phone to prevent any unauthorized use of it. You can purchase a another iPhone, however you will have to pay full price for the handsets. The full price is available from the stores stocking the phone.
There are specific plans that were created for the iPhones. If a customer wants upgrade their smartphone to a iPhone, they must subscribe to an iPhone plan. Non Flow iPhone users can subscribe to any of the new iPhone plans. They will be required to complete and sign the Flow iPhone application form and contract. They will be bounded by the Flow iPhone terms and condition of service.
All iPhone's must be sold with a contract. Postpaid customers are required to sign an 18-month contract. The standard early termination fee policy will apply to postpaid customers. The ETF will be calculated as stated 100% of Monthy Rental Charve x number of months remaining on the contract.
No. Customers must subscribe to one of the iPhone specific plans. Please refer to question 3. If the contents of the plan do not meet the customer needs, they will be able to add bolt-ons.
Customers can visit specific Flow Retail Outlets to sign up for any of the new iPhone plans.
No. Postpaid customers are required to purchase the iPhone upfront with one payment.
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