Please refer to the Flow where you can input your details for follow-up once Flow has received new stock.
Yes. iPhone handsets out of warranty will be forward by Flow to Apple for repairs. Note, however, a standard charge of US $199 is required for assessing fault on the device, this is to be paid upfront, and additional costs will depend on the nature of the repair.
The standard (1) one year limited manufactory warranty will be extended to the customers, and is only applicable to iPhone unmodified handset purchased from Flow. Customers are required to show proof of purchase.
The price of your iPhone will vary depending on the plan that you select. Please refer device catalog for details on the cost for the iPhone's.
The data that is included in the iPhone plans can be used for any and all mobile internet activities. These activities include, but not limited to assessing email, facebook, downloading and uploading pictures, streaming etc.
Note, however, iPhones uses a lot more data when compared to other smartphones. The inclusive data cannot be used for roaming.
If your phone is lost of stolen, report it immediately to Flow. You can contact us 1-800-804-2994. Your account will be suspended until you buy a replacement SIM card and then we will get you up and running again!
Flow currently offers several different model of iPhone when taken with an iPhone Plan. Prices and Plan details can be viewed on our website.
BlackBerry Chat allows you to send and receive email and use popular Chat Services (like BBM and Yahoo messenger).
BlackBerry Social does not allow email access, but in addition to the Chat services (like BBM and Yahoo messenger), it offers access to the popular social networks - Facebook, MySpace and Twitter.
We use technology based on the 3GPP family of standards. Currently our mobile networks consist of GSM/GPRS, EDGE/HSDPA and HSPA+/LTE technology. The 3GPP family of standards are the most broadly-deployed worldwide, and allow for our customers to use their mobile devices on networks around the world. The standard determines how the digital wireless signal is transmitted between the mobile device and the cell tower and also manages the limited amount of frequency available in a given location.
The move to a modern 2G and new 4G network is a key step in improving the capacity and robustness of our data network. This paves the way for continuous improvements in service quality. The new network is designed to support expected growth in the foreseeable future.
There will be different types of data plans to cater to varying lifestyles of our customers. In some scenarios it may be necessary to throttle (reduce) speeds to ensure that as many customers as possible have a positive user experience on the network. As such some of Flow's data plans may feature a Fair Usage Policy. Where applicable, these feature usage policies will be documented and explained to our customers.
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