Page 2 | Discoverflow | Curacao | 501077435| FAQ | troubleshooting

You can check out the replacement costs here.

Here’s a list of things to check:

• Make sure there's electricity going to the wall outlet where the phone base for is plugged in and check that the handset is charged.
• Double-check that the phone is working properly. Try connecting a phone that you know for certain is working.
• See if you've got a pre-recorded message on your phone about temporary suspension of service. If you do have this pre-recorded message, please contact Flow's Customer Care Centre at 9363.9363.
• If you still can't dial out, then please contact our Customer Care Centre at 9363.9363.

• Online via online banking (direct deposit)
• In-person at our own retail locations. Click here.
• In person at a 3rd party location. Click here to find locations.

Click here for more information regarding how and where to pay your bill.

Paperless billing is free for all customers. Printed bills will include a cost of 5 ANG.

Using your credit card, Top Up from the comfort of your home or send credit to loved ones so they can stay connected. Click here to Top Up Now.

Cloud video recording allows you to record and playback television in Standard Definition (SD) or High Definition (HD), play a recorded program even when the program has not ended, skip, fast forward, pause and delete a recorded program or series. You can also record multiple programs when watching another program and even when the television set is turned off. You can also view free previews of TV programs.

1. Dial 12 followed by # from the home phone you wish to recharge or dial 0801-0101 from another home phone or Chippie number
2. Press 2 for Home Phone Prepaid (or Telefásil)
3. Key in the PIN on your TILIN card followed by # (e.g. 1234 5678 9789#)
4. Listen to your new balance and hang up or press 99# to place a call.

The Technician will hand a self-installation kit to the customer at their door and exit the external premises.

Your 3G phone and other 3G devices will no longer work on the major mobile carriers in the USA as a result of the decommissioning of their 3G technology which will be phased out across the networks during 2022. This will be effective as at the following dates:

Chippie’s Hybrid plans allow you to get the best of mobile postpaid and prepaid services combined. You get full control over cost with no overages and the peace of mind of a postpaid plan. It’s a combo bundle that will cater to all your connectivity needs with no surprise overages. Visit us here to learn more about our hybrid plans.