Here’s a list of things to check:
- Make sure there's electricity going to the wall outlet where the phone base for is plugged in and check that the handset is charged.
- Double-check that the phone is working properly. Try connecting a phone that you know for certain is working.
- See if you've got a pre-recorded message on your phone about temporary suspension of service. If you do have this pre-recorded message, please contact Flow's Customer Care Centre at 9363.9363.
- If you still can't dial out, then please contact our Customer Care Centre at 9363.9363.