Dear Customer:
From all of us at Flow, would like to thank you for trusting us with your connectivity and entertainment needs. We take this responsibility very seriously and as a result, despite the rising costs of most goods and services, we have managed to avoid increasing our prices over the past 5 years and instead, created new home and mobile service bundles which reduce the combined price of these services for our customers.
We have worked hard to run an efficient business and keep our costs down even while investing continuously in our network to improve speed and reliability, and adding more value with innovative products and services such as:
In order to sustainably and effectively serve you by continuing to invest in our network, our people and latest technologies and services we must make a small increase in our prices.
On May 1st 2023, our prices for all Internet, TV and Bundle customers will increase by no more than 5%.*
We also invite you to check out our new Internet, TV and Bundle plans that may better suit your needs.
We are proud to operate the strongest, fastest and most reliable network in Curacao and we want you to know that we will continue to work to equip you with the very best value and service experience. Like you, we’re all riding this wave of economic instability and we are committed to doing all we can to minimise the effects on our products and services as they are vital to our everyday lives.
We are always here to help. If you have any questions or need assistance, you can contact us by calling 9363
Thank you for choosing Flow.
*Voice is excluded from any rate increases.
Using your credit card, Top Up from the comfort of your home or send credit to loved ones so they can stay connected. Click here to Top Up Now.
Cloud video recording allows you to record and playback television in Standard Definition (SD) or High Definition (HD), play a recorded program even when the program has not ended, skip, fast forward, pause and delete a recorded program or series. You can also record multiple programs when watching another program and even when the television set is turned off. You can also view free previews of TV programs.
Click here for more information regarding how and where to pay your bill.
Paperless billing is free for all customers. Printed bills will include a cost of 5 ANG.
Your 3G phone and other 3G devices will no longer work on the major mobile carriers in the USA as a result of the decommissioning of their 3G technology which will be phased out across the networks during 2022. This will be effective as at the following dates:
| Network | Termination Date |
|---|---|
| AT & T | February 22, 2022 |
| T-Mobile | July 1, 2022 |
The Technician will hand a self-installation kit to the customer at their door and exit the external premises.
Chippie’s Hybrid plans allow you to get the best of mobile postpaid and prepaid services combined. You get full control over cost with no overages and the peace of mind of a postpaid plan. It’s a combo bundle that will cater to all your connectivity needs with no surprise overages. Visit us here to learn more about our hybrid plans.
The Tourist SIM has a validity of 30 days; after the 30-day period, a new SIM must be purchased. It is not possible to activate any regular Data, Talk or Combo bundle on the Tourist SIM.