Page 4 | Discoverflow | British Virgin Islands | bvi1831031535| FAQ | faq

The FLOW prepaid subscriber will be prompted to pay back all loans within 15 days to receive points, but ultimately, he will have 30 days to repay the loan.

Flow is seeking to bring even more entertainment value to its customers. We will ensure the market is fully aware of any changes or special offers. We will certainly keep customers informed of changes.

Your cable charges are not calculated on a per channel basis, but rather with due consideration for the programming costs. As such, we have put together the best packages which will be affordable for our customers.

At this time, there are no immediate plans to replace. For customers interested in African content, we carry The Africa Channel. Additionally, some of the NFL games are carried on ESPN (during the NFL season). We will continue to identify and negotiate for other similar content that we can provide to our subscribers.

EbonyLife TV was removed on May 31, 2020 from our line up. NFL network and NFL Red Zone will be removed on July 31, 2020.

EbonyLife TV, NFL network and NFL Red Zone will be removed from our line up.

C&W has a wide portfolio of commercial interests, we continue to evaluate our product offers and take strategic decisions that we feel are in the best interest of our company and customers.

Flow is advising our Valued Customers of our June Free-view offerings.

Effective June 1 – June 30, 2020 there will be a free view of four (4) A&E channels to all Flow TV Residential and Business customers. These channels are as follows:

  • Lifetime Movie Network (LMN) – Channel 221
    LMN is a top entertainment destination for women that features a diverse mix of original movies and themed programming inspired by sister network Lifetime®'s iconic movie heritage.
  • Lifetime Real Women (LRW) - Channel 313
    LRW-As part of the Lifetime suite of channels, the network has a mixture of comedies, dramas, how-to and reality programming featuring women or with women in lead roles.
  • FYI – Channel 314
    FYI, inspires the ‘enthusiast’ in us all by highlighting those who live life to the fullest and pursue their passions and interests. Bringing together in one place a range of enthusiast lifestyle genres – from cars to all things home, the great outdoors to the amazing stories behind collectibles and much more.
  • Vice TV – Channel 310
    VICETV produces hundreds of hours of original content for over 160 million homes worldwide. Built around a mission to courageously explore the things that make us uncomfortable, drive curiosity, and awaken our sense of wonder, VICE TV showcases the best in informative and entertaining original series, documentaries and movies aimed at millennials.

Yes. Customers will be charged a nominal flat fee for every loan:

 

Loan Amount(KYD)Fee Amount(KYD)
61.00
101.50
151.50
201.50
302.00

All first-time subscribers level is set as BEGINNERs, however as the prepaid subscriber repay the loans they are awarded points and levelled to bronze etc.

Repays: If a FLOW prepaid subscriber surpassed the 30-day-period to repay, but pays back before reaching an inactive state, his debt will be considered repaid. Partially repays: if the FLOW Prepaid subscriber makes a partial repayment over the course of the next 30 days after their loan was issued, their outstanding balance will remain and will be deducted from any further recharge. Does not repay: if a FLOW prepaid subscriber does not repay within the 30-day period, and is then inactive, he will be disconnected, and his outstanding balance will be treated as bad debt.

Your cable charges are not calculated on a per channel basis, but rather with due consideration for the programming costs. As such, we have put together the best packages which will be affordable for our customers.

We value our relationship with you and will continue to negotiate with the various content providers in order to broadcast your favourite content. We are also in the process of sourcing other content that you will enjoy.