Page 13 | Discoverflow | British Virgin Islands | bvi514752049| FAQ | faq

"What is" gives general information on Prepaid Plans which can be activated and bought directly from your phone.

Calls to Flow Caribbean
US$0.69

Calls to Rest of Caribbean
US$0.69

Out of Package Roaming Rates
Calls to Home 0.49c
Calls to USA 0.49c
Calls to Anywhere else 0.99c

"First, turn your mobile on.

After a few seconds, your mobile should automatically select a network. Your mobile is then ready to use. If your mobile does not automatically select a network, then you will need to do a manual network selection.

To do a manual network selection, just scroll through the mobile menu options to network Selection and select Manual. Then select the Flow mobile partner listed."

Customers will receive an email communication on the channel change. Additionally, a channel slide will be placed on the channel being removed to advise customers that the channel is no longer available on our network.

If you're a serious gamer, you need fast broadband. It can help performance of multiplayer games - ensuring you don't miss the crucial moment in a match on FIFA or a once-in-a-lifetime headshot in Call of Duty. But more importantly, it will let you download the games themselves, extra content and updates and patches very quickly, so you spend more time playing and less time waiting to play.

Renting or buying films over the internet is becoming more and more popular - partly because of how quick Superfast Broadband makes it. With 100Mb Superfast Broadband, for example, you could download a DVD-quality movie in less than a couple of minutes.

For families, or people in shared homes, it’s often frustrating. Your internet gets slower if lots of people are using it all at the same time. But with Superfast Broadband that's less of an issue. Your connection will still get slower, but because it's so much faster to start with, you’re unlikely to notice it.

You’ll see a boost for general browsing but there are some online activities where you’ll really see a difference. Here are just a few:

FLOW Superfast Broadband speeds can go up to 300Mbps for homes depending on where you live.

Yes, you'll need to make sure that someone can let our technician into your home so they can set up your equipment.

Maybe. If you have an existing internet plan from us, you may already have a modem that can handle the Superfast Broadband speeds. However, some older modems may not be able to handle the new speeds and will need to be replaced, which we’ll do free of charge. We’ll discuss this with you when we call to arrange the installation.

You will get the most accurate results when you are connected to the internet via a direct cable from your computer to your cable modem. Connections which depend on wireless may vary and don’t always provide accurate results. The best way to test your service is to connect to the internet directly with a cable connected between your computer and the Internet modem. Make sure you disconnect all other devices that are using the Internet for best results.

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