Yes, you can buy a data plan. The data plan will not affect your remaining combo plan minutes and the expiration date for your combo plan will remain unchanged.
Yes. Customers can still purchase normal data plans.
Customers can activate the new Prepaid Services, Prepaid Combo Plans via the USSD menu (*129#), MyFlow App, or by dialling the direct codes indicated below:
| Plan Name | Plan | USSD Code |
|---|---|---|
| XS | XSmall | *244*0#*244*0# |
| S | Small | *244*1#*244*1# |
| M | Medium | *244*2#*244*2# |
| L | Large | *244*3#*244*3# |
| XL | Xlarge | *244*4#*244*4# |
| XXL | XXlarge | *244*5#*244*5# |
No. Calls, texts and data used while roaming will be billed separately. Normal roaming charges will apply.
Customers can check their balance by dialing *120#*120# and they will see all of their prepaid balances minutes, texts and data. By contacting the Contact Centre ( 100 or 1800-804-2994) where one of our agents will be able to advise on remaining balances.
Checking your balance is easy and can be done on your handset. Simply dial *3733*3733 and press send and follow the instructions. Calls to this number are free!
You can record your own personal greeting when you set up your voicemail. If you have already set up your voicemail please dial *123 , press SEND and follow the prompts to record your own greeting.
After selecting the BlackBerry Plan option from the main menu (*129#) or through the direct code (*136#) you will be taken to the following screen. These options will allow you to check your plan status, change your plan, extend your service or enable the auto-renew feature.
By selecting the MyBB Auto renew option, you move between enabling and disabling the function. The Auto-renew option is automatic and once selected, you will receive a message to indicate that you have enabled or disabled the feature.
If the auto-renew feature is enabled and you have insufficient credit at the end of your subscription you will receive the following message: We tried to deduct your BB fee but were unable to due to insufficient credit. Your plan has been discontinued. Please logon to USSD *136# to start a new plan.