A Bolt-on is an additional bundle of voice minutes, text messages or data that customers may add to their core plans, to ultimately create the mobile plan that best suits their lifestyle. The 'bolt-on prepaid plan' is an optional (Opt-in) plan that prepaid customers regardless of their basic/existing prepaid plan (such as Pay as You Go, ANYTIME, Friends & Family or Corporate CUG) may add to their existing service.
NB - Opt-in means that Flow customers will not automatically receive the service.
Yes. Customers will receive the following message: Account was billed $XX.XX for your Premium pkg and will renew 2016-XX-XX at 09:30:46. Your primary bal is $X.XX exp 2016-XX-XX. On-net SMS bal XXX, Anywhere Local bal XXX. Mobile Internet bal XXX MB.
Yes. To turn off the auto renewal feature, customers can dial *363#*363#.
Yes, customers can activate more than one instance of a plan in any 30 day period.
Local Plan Data, mins and SMS cannot be used while roaming; normal voice/data and SMS roaming charges will apply whilst traveling.
Plan Regional mins include calls to Flow mobile & Flow fixed Caribbean destinations except for Jamaica.
Plan International minutes include US, Canada, and UK Fixed.
Plan Local mins include calls to local Flow/ Digicel/Inet Mobiles & Landlines.
We designed the Postpaid package to give you the freedom to adjust your plan from month to month, depending on your needs. You can chose from S, M, L or XL.
Yes. To check your mins balance, dial *120#*120#.