Postpaid users – use your existing discoverflow.co E-Billing login. Make sure you have at least one cell-phone linked to that account. If you forget your password, please visit discoverflow.co E-Billing platform to reset.
Accessing your voicemail is free and easy.
Dial *123*123 and press SEND.
If you have already set up your voicemail you will hear "Welcome to the message centre please enter your passcode".
If you are accessing voicemail for the first time you will hear "Welcome to your message centre, I will be helping you to set up your own personal mailbox".
The first time you call your voicemail your temporary passcode will be 1234 and you can change it to a passcode with 4-10 digits of your choice using the menu.
To set your Parental Controls password, follow the steps below:
Press the menu key on your STB or Remote Control and use the CHAN keys to scroll.
ENTER #7 Control Panel
ENTER #4 Set Password
ENTER # 1Parental Control
Enter your 4 digit password using the numbers 0-9; then press ENTER
Enter your 4 digit password again for verification; and press ENTER once more
Your password is now set
Once you have selected your password, you can now place channels under Parental Control.
Press the menu key on your STB or Remote Control and use the CHAN keys to scroll
ENTER #2 Parental Control
Type in your password; Then press ENTER
ENTER #1 Parental Control Guide
Use the CHAN keys to highlight the channel (s) you want to block
Press SELECT after each channel you choose to block
Repeat this process for as many channels as you would like to place under parental control
Press ENTER
Take off and then put on STB to activate the Parental Control
You have successfully blocked the channels you want under Parental Control.
To view channels that have Parental Controls enabled, follow the steps below:
Press the menu key on your STB or Remote Control and use the CHAN keys to scroll
ENTER #2 Parental Control
Enter Password
Press CHAN keys to highlight the channel (s) you want to remove from the parental control; press SELECT
Press ENTER
Take off and then put on STB to deactivate Parental Controls
These channels are now free for viewing by all. Don’t forget when you are through viewing to reset the channels you want blocked.
Here’s a list of remote control basics.
Power
Turn on your TV
Press the TV button
Turn on your set top box
Press the CBL button
Turn on your VCR
Press the VCR button
Audio
Set up your audio
Press the MENU button until the Settings Menu appears. Press the downward triangle to highlight Audio Preference and SELECT/OK to display options. Highlight and adjust each option to your liking. For help with options, press.
Adjust the volume
Press the +VOL- button
Changing channels
Channel surf
Press the +CH -button
Select a specific channel
Use the number buttons to enter a channel number
Select the previous channel
Press the LAST button
Surf Favourites
First, make a list of your favourite channels in the Settings Menu. Then, while viewing your TV, press the FAV button to surf from one channel to the next.
Please note: you may have to program your remote control buttons before being able to use them.
Parental Controls let you choose which programming can and can’t be watched by younger viewers in your home. You can block certain channels so that they can only be viewed after entering a password of your choice.
In order to have a true high definition experience the customer is required to have both a high definition television set and a set top box which allows for high definition viewing.
Flow TV base packages are our new basic channel line-ups, customers must choose from to get our Digital TV services.
On the device you last registered to your account, click the Forgot Password Button on the Log In page.
Fill in the form with your details
Another PIN will be sent to your phone via SMS. Enter the PIN to continue. For some test users, this number is pre-filled for you.
You will get a password change confirmation.
Getting help on My FLOW The Beta contains built-in help that you can reference at any time.
Some formatting will be applied in due course, but for now we appreciate feedback on clarity and relevance.
Some help items say 'please see X screen', which will be changed in a subsequent release to automatically activate that screen when touched.
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