On this screen you will see your bill, when it was due and your Data Usage.
Click the "Hamburger Button" to see your Navigation Menu which lets you drill down into your balance, pay your bill and reach out to Customer Support.
The Navigation Menu also lets you select which number to view.
This is where the Pay button will appear when the payment provider is ready to accept payments initiated by the app. This service is not yet in place so the button does not appear.
With your My FLOW app you can easily view Data Balance ? and to the view your bill balance and history.
Future releases will include more features just for postpaid users! This will include bill payment via a payment provider.
Getting help on My FLOW The Beta contains built-in help that you can reference at any time.
Some formatting will be applied in due course, but for now we appreciate feedback on clarity and relevance.
Note: The help content is searchable.
You can apply for the services through any local FLOW retail outlet.
Yes. This service will only be available to Flow Internet customers.
The product comes with 24 hours support.
Yes. An early termination fee applies. Please refer to the Terms and condition portion on your application form or have one of our customer service agents go through with you.
Dear valued Customers and Stakeholders
Flow wishes to advise our valued customers and stakeholders about the following changes to our Residential and Business TV Service.
Effective December 27th 2021, the following channels will be removed from our channel lineup:
Effective December 31st 2021, the following channels will be removed from our channel lineup:
Regrettably, we will no longer be able to air the removed channels on our network. We will, however, continue to identify similar content that we can provide to our subscribers.
Effective January 31st, 2022, Disney will cease operations of the STAR Premium suite of channels in the region. The channels include:
These channels will not be available via any operator in the Caribbean.
Sincerely,
Your Flow Team
The cost for Flow TV varies depending on the customer’s subscriptions. Please see the sales brochure or visit our website for more information.
| All Spanish | FOX + package | Flow Sports pack |
| MAX | HBO | Adult |
| Fan Central | HBO/MAX combo | All in Movie combo |
| Asian Pack | A La Carte |
Your remote control is simple to program, easy to use, and can operate up to five devices, including cable set top terminals, televisions, VCRs, DVDs and audio for CD players. Before you can use your remote control, it must be programmed (set up) to operate the above devices.
Before you get started
Some of the special features and buttons on your remote control are as follows:
Memory Guard®
Eliminates reprogramming after battery changes.
Time Out
Shuts remote off if any button is pressed and held for 45 seconds. This extends battery life in the event the remote becomes lodged under or between heavy objects.
Reset
Lets you reset your remote to its original default settings. To do this press, the CABLE and OK button together and hold both buttons down until the CABLE button lights up. Then press MENU, then MENU again. The CABLE button will blink and go out.
Install two new AAA alkaline batteries as indicated by the diagram in the battery compartment. When the batteries become low and need to be replaced, the SAT, TV, VCR, DVD, AUDIO buttons will not illuminate normally or at all during use. When this happens, replace the existing batteries with two new AAA alkaline batteries. Your remote control has Memory Guard which eliminates the need for reprogramming after battery changes.
It’s also pre-programmed to operate Motorola DCT digital set top terminals. If, for some reason, you need to set your remote to operate your set top box, follow the instructions below:
1. Press OK/SEL, then press MUTE together until the power/mode buttons illuminate in slow rotation (i.e. CABLE > TV > VCR > DVD > AUDIO > CABLE)
2. The three digit code for the Motorola DCT is 001. Enter this into the keypad of the remote control. The cable set top terminal will turn off.
3. Then, press OK/SEL to lock in the code. The POWER button will blink 3 times and go out.
Programming TV, VCR, DVD, and/or audio devices
Code Entry Programming
1. Turn off all the electronic devices (TV, VCR, DVD, AUDIO) you want to program the remote to operate
2. Press OK/SEL then MUTE together until the power/mode buttons illuminate in slow rotation
(i.e. CABLE > TV > VCR > DVD > AUDIO > CABLE)
3. To program your TV, locate the three digit code for your brand in the TV Setup Code list and enter it on the keypad of the remote control. Entry of the correct code will cause your TV to turn off. If multiple codes are listed for your brand you may have to enter different codes until your TV turns off.
4. As soon as you have entered a 3 digit code that turns your TV off, press MUTE
5. If the TV turns back on, press OK/SEL to lock in the code. The power/mode buttons will blink 3 times and go out.
ii. Or if the TV does not turn back on, enter a different 3 digit setup code until your TV turns back on. Then press OK/SEL to lock in the code. The power/mode buttons will blink three times and go out.
4. To program your VCR or DVD, refer to the VCR or DVD Setup Code lists and repeat the second and third steps above
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