You can send text messages just as you would in your home country.
Just use +1 and the three digit country code number as you would in your home country.
Most networks will allow you to send and receive text messages while you are travelling. It is FREE to receive a text message.
For calls within the roaming area, simply dial 1, the area code and telephone number.
For international calls, dial the international (0 or 011) plus the area code and telephone number.
For some cities, you may have to drop the 0 which comes before the country code E.g. for England, drop the 0 before the 44.
Yes, we'll need to swap out your SIM, so you can access the LTE network. You can visit any FLOW Retail store to have your SIM swapped for free after you have signed up for your new LTE data plan.
If you're a prepaid customer with an LTE phone & LTE FLOW SIM, simply dial *129# to view the new prepaid LTE plans.
If you're a postpaid customer with an LTE device & LTE SIM, visit the retail store to upgrade your plan to an LTE one. FLOW has new packages for light and heavy users, with plans up to 25GB.
Regardless of how you get here, you will see the categories of Add-On you can buy. Click on an Add- On Category to see which individual Add-Ons you can purchase. Click the Add-On to expose a Buy- Now Button. Clicking it takes you to a Confirmation Screen. If you click ?Buy Now?, your Add-On will be purchased and your Balance reduced.
If you want to reach out to Flow Customer Support click on the Contact entry on the Navigation Menu.
This will open a pre-addressed email for you to fill in and send to Flow.
Yes, you will be required to sign a new service agreement.
It is a device that converts digital or encrypted signals into content that can be watched on the small screen. It also gives you the ability with a simple remote control to set parental controls, manage volume and access an electronic program guide to view what’s showing.
An assessment of the customer’s premises will be conducted prior to the installation being done, this may or may not result in some amount of rewiring.
Dial *129# for quick access to these services
Direct Access Codes | Access Code |
---|---|
To check balance | Dial *120# |
To check data internet balance | Dial *129*4# |
To cancel data auto-renewal | Dial *787# |
To check mobile number | Dial *555# |
To stop auto-renewal for prepaid combo plan | Dial *363*1# |
To stop auto-renewal for prepaid data only plan | Dial *787# |
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