In order to improve your current experience, we will change the technology to ensure that you are provided with the best technology on the market. Fiber will provide you with a much better experience like faster speeds, a more secured network, a reliable and stable network that allows customer to use multiple devices at the same time.
A timeframe will be provided for the install. A technician will contact you to confirm a time.
The timeframe is 48 hours.
No, non-FLOW prepaid customers are unable to request a loan.
Yes, a FLOW prepaid subscriber receives a FLOW Lend request while roaming and apply for a loan.
Dial *129#*129# for quick access to these services
- View your account balance (prepaid or postpaid)
- Activate Prepaid plans or bolt-ons (where available)
- Add credit with card / voucher for you or friends and family
- What's my number
- Send a Please Call Me request
- Flow Faves
and more!
The new Always On plans will replace the existing combo plans. The new suite will consist of 4 plans: 1, 3, 7 and 30 day options.
The new plans offer significantly more value with data allotments ranging from 1GB to 10GBs. In addition to data, the plans will also allow customers to stay connected via SWIFT Messaging without depletion from their regular data.
SWIFT is an acronym for Snapchat, Whats App, Instagram, Facebook and Twitter. The new plans will allow subs to use the chat/ messaging/ text aspect on these Apps. All other data use will come out of the regular data allotment on the plan.
No; the old plans will be removed on the launch day of the new plans.
Customers can call FLOW Mobile, Landlines as well as local 3rd party networks.