Discoverflow | St.Eustatius | Hybrid plans

How do the Chippie Plus and Chippie Max Mobile Plans work?

The Chippie PLUS or Chippie MAX is a prepaid based subscription plan: If you have depleted all your monthly grants you become a prepaid client automatically. This means that when all the grants are used within the billing cycle, you have to reload the core balance with Chippie credit in order to continue to make use of the service. This will give you full flexibility and cost control if you want to use more than the PLUS & MAX plan offers.

Checking your hybrid plan balance

To find out how much data and minutes you have left in your plan, send HYBRID VAL to 3434. You’ll get a message confirming the remaining data, minutes & SMS available in your current plan.

Adding extra data to your account

To add more data, you can activate extra data by SMS by sending ‘extra data’ to 3434. Note that the prepaid terms and conditions apply. On the first day of the month following the month you used all your units, you will start with a new balance of the Chippie Max or Plus plan, including any remaining balance of the reloaded credit on your balance.

Using your quota

A fair use policy of 3000 minutes and 100 SMS maximum applies. Of the 3000 minutes, you can use a maximum of 100(PLUS)/200(MAX) minutes to call off-net and our top 12 international destinations. The calling minutes and SMS messages of the selected Hybrid Plan cannot be carried over to the billing period. This means that all minutes unused will be forfeited. Any unused data remaining from your current data quota will be carried over to the following billing period. If all the minutes, SMS or data are used in the billing cycle, you have to reload the core balance with credit to continue using mobile service. On the first day of the month following the month that you used all your units, you start with a new balance of your hybrid bundle, including any remaining balance of data and the credit loaded to your core balance.

After activation the Hybrid plan selected will be valid for 24 months.

Minutes

The total of 3000 calling minutes is including a maximum of 100 off-net /200 international calling minutes.

International calling

International calling destinations (fixed and mobile) are: Aruba, The Netherlands, USA, Colombia, Venezuela, Dominican Republic, China, India, Puerto Rico, Canada, Portugal, France.

Out-of-plan usage:

Chippie prepaid rates will be applicable.

General Terms & Conditions