As a prepaid customer you would need to purchase a data bundle to be able to use mobile data services while abroad.
The prepaid roaming data bundles apply for most of the countries around the world. Please see the list of countries below
The postpaid roaming data bundles apply for most of the countries around the world. The list of zones are shared at the end of this document.
If the data allotment of the roaming bundle is exhausted before the bundle expires, there will be a daily charge that is applied automatically applied to the customer. The daily charge bills the customer USD 9.25 for every 150MBs used in Zone 1 and USD 9.25 for every 20MBs used in Zone 2. The customer would not be able to repurchase a new roaming bundle until the previous expiration date has passed.
If a customer roaming bundle expires, the customer can repurchase another bundle or a daily charge will be automatically applied to the customer. The daily charge bills the customer USD 9.25 for every 150MBs used in Zone 1 and USD 9.25 for every 20MBs used in Zone 2.
If a customer does not purchase a roaming bundle, there will be a daily charge that is automatically applied to the customer. The daily charge bills the customer USD 9.25 for every 150MBs used in Zone 1 and USD 9.25 for every 20MBs used in Zone 2
Yes. Postpaid customers may visit any FLOW Store to activate their 7 or 30 day roaming bundle prior to traveling.
For Prepaid customers, the roaming bundle can only be activated upon arrival to the desitnation.
The roaming bundle can be activated using *129#, via http://roam.topupflow.com/ or through the Flow TopUp App.
Prepaid customers would have the option of subscribing to a 1, 7 or 30 days plan.Postpaid customers can purchase a 7 or 30 day plan. Details of the plan will be displayed in the menu after dialing *129# or by visiting https://discoverflow.co/saint-lucia/
The new roaming CVP for prepaid and postpaid customers will take effect November 2nd, 2022.
| SAMSUNG | |||
|---|---|---|---|
| Model Name | Model Code | Volte | VoWifi |
| Galaxy S22 Ultra | SM-S908E | Yes | Yes |
| Galaxy S22+ | SM-S906E | Yes | Yes |
| Galaxy S22 | SM-S901E | Yes | Yes |
| Galaxy A13 | SM-A135M | Yes | Yes |
| Galaxy A23 | SM-A235M | Yes | Yes |
| Galaxy A03 Core | SM-A032M | Yes | Yes |
| A02 | SM-A022M | Yes | Yes |
| A02s | SM-A025M | Yes | Yes |
| A10 | SM-A105M | Yes | Yes |
| A10s | SM-A107M | Yes | Yes |
| A11 | SM-A115M | Yes | Yes |
| A12 | SM-A125M | Yes | Yes |
| A12 | SM-A127M | Yes | Yes |
| A20s | SM-A207M | Yes | Yes |
| A21s | SM-A217M | Yes | Yes |
| SAMSUNG | |||
|---|---|---|---|
| Model Name | Model Code | Volte | VoWifi |
| A22 | SM-A225M | Yes | Yes |
| A31 | SM-A315G | Yes | Yes |
| A32 | SM-A325M | Yes | Yes |
| A50 | SM-A505G | Yes | Yes |
| A51 | SM-A515F | Yes | Yes |
| A52 | SM-A525G | Yes | Yes |
| S20 FE | SM-G780F | Yes | Yes |
| S9 | SM-G9600 | Yes | Yes |
| S9+ | SM-G9650 | Yes | Yes |
| S10 | SM-G973F | Yes | Yes |
| S20+ | SM-G985F | Yes | Yes |
| S21 | SM-G991B | Yes | Yes |
| S21+ | SM-G996B | Yes | Yes |
| NOTE 20 | SM-N980F | Yes | Yes |
| NOTE 20 ULTRA | SM-N985F | Yes | Yes |
Apple
Apple computer support IMS, to enable VoLTE Roaming you must have iOS 15
Previous version support VoLTE from iPhone 7 onwards
Other Android
They require SW adaptation to supportVoLTE and VoLTE Romaing
Adaptation are being worked on withAlcatel, ZTE, etc
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