Page 19 | Discoverflow | Saint Lucia | 1227736913| FAQ | bundles-fmc

None, if you already have your Ethernet modem that supports Session Initiation Protocol SIP. You'll get your NetSpeak device when you signup for service.

No. You can have your current telephone line upgraded to Broadband so that you can enjoy both telephone and Internet access.

Yes you can take your NetSpeak device anywhere in the world and use it. All you need is a broadband or high-speed Internet connection, an Ethernet modem that supports Session Initiation Protocol (SIP), and a telephone. However, we recommend you do not use your NetSpeak device to make "911" calls while you are traveling, as the service will not work as expected. All "911" calls made on the NetSpeak device are routed to the Emergency Communications Centre in your local island, even when you are traveling, and not to an emergency call centre where you are. We recommend you find another phone for your 911 calls when you are outside of your islands.

To use the NetSpeak service, you need a broadband Internet connection, a NetSpeak terminal adaptor, a standard phone, and, in some situations, a router.

A terminal adapter, or MTA, allows you to use a standard or cordless telephone to make calls over your broadband Internet connection. If you are using a standard telephone with your NetSpeak service, you need a NetSpeak terminal adapter.

Yes. Any standard telephone will work with NetSpeak. Connect the base of your cordless phone to your telephone adapter and walk around your house while you talk

Pickup the handset connected to the NetSpeak device and dial your number. To make an international call, dial your overseas number as you normally would from a traditional fixed line or mobile phone.

The NetSpeak service is dependent on your high-speed Internet connection, so if your connection is not working, the NetSpeak service will not work. If you are a LIME Broadband customer, contact Customer Support at 811 on the LIME network to resolve the connection problem. If you are not a LIME Broadband customer, contact your local ISP

This is a  Fixed Line International Bundled minutes plan for residential post paid customers only with a LIME Fixed Line.  The customer can purchase a bundled of International minutes at a fixed monthly charge. These bundles can be used to call China, Puerto Rico, US Virgin Islands, USA, Canada, and UK Fixed.

 

After exhausting the minutes in the plan the customer will be charged the regular International rates to the destination being called.  

 Calls to destinations that are not included in the bundle will be charged the regular rates.  

Dear Valued Customer,
We are in the process of finalizing our programming line-up for 2019 and want to highlight some of the key changes being made to some of our TV packages across the Caribbean.
We are pleased to announce that as of December 1, 2018 you will have access to 2 new channels, Discovery World HD & Discovery Theatre HD bringing a mix of new and exciting content such as history, culture, real-life stories, mystery, investigation, travel and factual series and documentaries. These two channels will be available in our TV Max package, if you are a TV Essentials or TV Plus customer, you will enjoy a 3-month free preview from December 1, 2018 – February 28, 2019 so that you can take advantage of the new and exciting programming at no extra cost. Customers without a Flow EVO package will not have access to these two channels.
In the coming weeks, we’ll also be removing some channels from all of our TV packages across the Caribbean. As of December 31, 2018  we will remove the following channels: Big Ten Network, FOX Deportes, FOX Sports Racing, National Geographic, National Geographic Wild and BBC America.
We understand that this change impacts your viewing habits however we hope you will continue to discover all Flow has to offer for your Sports and Entertainment needs, including some of our signature content such as:

Flow Sports (Home of the Premier League)

Premier League, UEFA Champions League and Europa League, T10 Cricket, The Big Bash league, T20 Cricket & IPL (Indian premier League)

ESPN Caribbean:

College Football & Basketball, NBA, NFL

As always, we’re working hard every day to bring the best in entertainment to every part of your life.

Thank you for being a valued Flow customer!

Sincerely,

Your Flow Team