Discoverflow | Saint Kitts and Nevis | FAQ | Page 2 | mobile

In the far right hand corner of your screen your device will display 3G or HSPA or HSDPA or in some instances it may simply show as H. The icon displayed varies according to the handset or device make and/or model.

We offer up to nine devices that are perfect for mobile data and are 4G compatible. These include BlackBerry Bold 9900, BlackBerry 9860, the Apple IPhone 4S the Huawei Mi-fi E586.

However, Flow is committed to offering a range of new high performing 4G devices including USB modems, mobile phones, tablets and WiFi devices at launch. As more devices become 4G devices become available Flow will make every effort to ensure that its customers have access to purchase these devices as they become available.

In any case, don't forget you don't need to get a device as fast as 21 Mbps to enjoy an amazing experience. Already, 3.6 Mbps will give you the feeling of your broadband at home and 7.2 Mbps will give you a faster speed than many people enjoy in their homes today.

The new network uses the latest technology and does not in itself affect battery life. Battery life in your device will depend mostly on usage and screen size. You should note though that if you are making many calls, using multiple applications that use the device's CPU heavily (example some screen savers or games), or using the Internet a lot, battery life may be reduced.

Battery life can be increased by closing or limiting the number of active applications, and by turning off Wifi, and Bluetooth when not in use.

No. You will need to subscribe to one of our mobile data plans. Flow offers a variety of data plans for BlackBerry, smart phone of on-the-go data devices (such as dongles/USB modems).

The move to a modern 2G and new 4G network is a key step in improving the capacity and robustness of our data network. This paves the way for continuous improvements in service quality. The new network is designed to support expected growth in the foreseeable future.

There will be different types of data plans to cater to varying lifestyles of our customers. In some scenarios it may be necessary to throttle (reduce) speeds to ensure that as many customers as possible have a positive user experience on the network. As such some of Flow's data plans may feature a Fair Usage Policy. Where applicable, these feature usage policies will be documented and explained to our customers.

4G refers to the 4th Generation of mobile technology.

• First generation (1G) was the analogue standard deployed by mobile networks launched in the early 1980's - Nordic Mobile Telephone (NMT) in Europe and Advanced Mobile Phone System (AMPS) in the US.
• Second generation (2G) was the digital standard utilised by mobile networks launched in the early 1990's (GSM around the world, TDMA/CDMA in the US).
• Third generation (3G) was launched in the early 2000's with WCDMA and EVDO as the main standards.
• 4G is the fourth generation, and was first deployed in networks around 2008-2009. 4G today mainly refers to Long Term Evolution (LTE), Worldwide Interoperability for Microwave Access (WiMax) or (High Speed Packet Access (HSPA+).