Frequently Asked Questions and further information about the MNP service can be found at:-
Mobile Number Portability
Mobile Number Portability (MNP) means you can keep your current mobile (or cellular) telephone number if you decide to change from one service provider (or operator) to another within an ECTEL region country (Dominica, Grenada, St Kitts & Nevis, St Lucia and St Vincent & the Grenadines). In short, it’s a process that allows you to change service providers without having to change your telephone number. So, switching between service providers won’t mean having to go to the trouble of advising all your friends, family, colleagues, customers and clients that your number has changed – it stays the same.
Porting is the term used by the operators (or service provider) to describe the process which moves your number from one operator to another.
You will be able to use the ECTEL MNP service from the Monday June 03, 2019. The Mobile Number Portability service is available to all mobile subscribers within in all ECTEL countries (Dominica, Grenada, St Kitts & Nevis, St Lucia and St Vincent & the Grenadines).
No - You will NOT be able to port your fixed or landline phone at this time. Fixed number portability will be launched at a later date once alternative fixed services are available in each ECTEL island.
No, a number may only be ported within each ECTEL country.
No, mobile numbers can only be ported to other mobile service providers.
The NTRC and ECTEL has published information on number portability on their websites at Mobile Number Portability. For more information you may also contact the local NTRC email [email protected] or telephone NTRC at +1 758 458 2035/452 6871 or ECTEL’s Facebook page, www.facebook.com/ectel/ email [email protected] or telephone ECTEL at +1 758 458 1701.