Discoverflow | Saint Kitts and Nevis | FAQ | Page 18 | all

No. The promotion is available only to Flow prepaid subscribers.

Customer will be charge the standard Flow to Flow Mobile local rates after the FREE period.

Customers can qualify as many times as they would like to; once they make a call for the qualifying minutes or more. Free minutes are on a per call basis.

You can top at any of our Flow outlets in the islands where Flow operates. If in the United States, Canada, UK you can top up at the Online or any Western Union, or look out for our Retailers in major cities in US.

You can record your own personal greeting when you set up your voicemail. If you have already set up your voicemail please dial , press SEND and follow the prompts to record your own greeting.

Accessing your voicemail is free and easy.

Dial and press SEND.

The voicemail will say "Welcome to your voice message centre, I will be helping you to set up your own personal mailbox".

Press 8, Then 7 and the voicemail will say "Enter 4-10 digits for your passcode". When you have finished press the #.

Voicemail will say "Remember your passcode for the next time that you log in" and you are done!

TravelPass is a new mobile data plan that allows customers to purchase 500MB of data that can be used in 47 countries around the world, for a 7-day validity period. Travel abroad while paying the cheapest data rates enables subscribers to stay connected with their world.

Customers who have sufficient balance can purchase a TravelPass using one of the following ways –

  • Dialing  from a prepaid FLOW sim will present the subscriber with a menu of plan choices and response commands to complete the subscription process. Customers need to dial to subscribe to the TravelPass 500 MB data plan, or choose option #4 from the menu.
  • Dialing from a prepaid FLOW sim will present the subscriber with the general menu. Customers will choose “PLANS”, then “ROAMING”, then “TravelPass”, and then can select the plan.
  • Using the MyFlow smart app from a FLOW prepaid sim, customers can find TravelPass plans under “PLANS”, then “ROAMING”.
  • Purchasing from the online portal at www.topupflow.com.

 

500 MB – dedicated bundle for exclusive use in select markets (47), consisting of 500 MB of mobile data only; available for 7 days from date of subscription.

Once a Subscriber has completed the TravelPass data allowance, they will receive notifications alerting them to the end of bundle, and then further charging will be charged at the normal data roaming rates from the customer’s core balance.