The iPhone does have this capability, on Flow’s Network this capability only exists
in 3G or 4G areas.
Note, however except in Jamaica, the Flow’s network support
does not currently support data and voice calls simultaneously.
Voice calls
will get priority over data sessions, so a data session will be interrupted
(put on hold) in order to deliver a voice call.
Go to :-Settings – General –
Network – cellular Data Network
Cellular Data
·
APN – ppinternet / internet
MMS
·
APN – ppmms / multimedia
No. Customers must subscribe to one of the iPhone specific plans. Please refer to question 3. If the contents of the plan do not meet the customer needs, they will be able to add bolt-ons.
Customers can visit specific Flow Retail Outlets to sign up for any of the new iPhone plans.
The table below details the locations where iPhones will be available.
Country | Store Location |
Anguilla | The Valley |
Antigua | Woods Mall |
Barbados | Sheraton |
BVI | Flemming House |
Cayman | Anderson Square and Galleria |
Dominica | Roseau |
Grenada | Bruce Street |
Jamaica | Carlton and Knutsford Boulevard Fairview Montego Bay |
Montserrat | Sweeny |
St. Kitts | Cayon Street |
St. Lucia | Bay Walk Mall |
St. Vincent | Halifax Street |
Turks & Caicos | Provinciales |
With your My FLOW app you can easily view Data Balance ? and to the view your bill balance and history. Future releases will include more features just for postpaid users! This will include bill payment via a payment provider. Note: The help content is searchable.
If your phone is lost of stolen, report it immediately to Flow. You can contact us 1800-804-2994. Your account will be suspended until you buy a replacement SIM card and then we will get you up and running again!
The data that is included in the iPhone plans can be used for any and all mobile internet activities. These activities include, but not limited to assessing email, facebook, downloading and uploading pictures, streaming etc. Note, however, iPhones uses a lot more data when compared to other smartphones. The inclusive data cannot be used for roaming.
The price of your iPhone will vary depending on the plan that you select. The table below details the cost for the iPhones.
The standard (1) one year limited manufactory warranty will be extended to the customers, and is only applicable to iPhone unmodified handset purchased from Flow. Customers are required to show prove of purchase.
Yes. iPhone handsets out of warranty will be forward by Flow to Apple for repairs. Note, however, a standard charge of US$ 199 is required for assessing fault on the device, this is to be paid upfront, and additional costs will depend on the nature of the repair.
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