Discoverflow TV services | Support | TV | Discoverflow Jamaica

solid
app

My Flow Self Care App
Cable & Wireless Holdings, Inc.

Are you also looking for?

How to use my Flow Jamaica TV services?

Press VOD button on your Flow remote. This will take you to the Flow On Demand menu option.Scroll Up or Down to select the Adult folder.
 

IMPORTANT NOTE- Given the rating of the programs, Flow has enabled a security feature to minimize unauthorized access to the content. Before you can access the Adult folder, you will be prompted to enter a PARENTAL CONTROL PIN. The default PARENTAL CONTROL PIN is 1234. You are encouraged to change this default PIN to restrict unauthorized access.

Before you purchase any VOD content, including Adult, you will be required to enter a PURCHASE PIN. The default is PURCHASE PIN 1234. You are encouraged to change this default PIN to further restrict unauthorized VOD purchases.

The PARENTAL CONTROL PIN does not give access to VOD content as it is different from the PURCHASE PIN. You can change both the PARENTAL CONTROL and PURCHASE PIN at any time when you select the PARENTAL CONTROL (Lock) Screen.

It is important that you change your default PURCHASE PIN 1234 in order to minimize unauthorized Flow OnDemand purchases.

Press Menu on the remote, use the Left and Right arrows to select the PARENTAL CONTROL (Lock) Screen and press OK Scroll Up or Down to select Change PURCHASE PIN and press the OK to display the Change PIN window if this is the first time changing the PIN, enter the default code (1234) as the Old PIN. If you have already changed the default PIN, please enter the most recent PIN. Enter a new 4-digit number in the New PIN section and again in the Repeat New PIN section. Press OK twice to save your new PURCHASE PIN

Press Menu on the remote, use the Left and Right arrows to select the Parental Control (Lock) Screen and press OK
Scroll Up or Down to select Change PARENTAL CONTROL PIN and press the OK to display the Change PIN window
 

If this is the first time changing your PIN, enter the default PIN (1234) as the Old PIN. If you have already changed the default PIN, enter the most recent PIN. Enter a new 4-digit number in the New PIN section and again in the Repeat New PIN section. Press OK twice to save your new PARENTAL CONTROL PIN. After changing the PIN, you can set your PARENTAL CONTROL to block content based on:Program Ratings/ Content/Channel number/Date and Time

You can remove access to the Adult folder in the Flow on Demand option, by setting your Parental Control options such as the PIN and content ratings.

Yes, VOD purchases can be viewed on all Set Top Boxes (STBs) on the same account. However, if you wish to restrict access on specific STBs in your home, you can do so by setting your Parental Control on each STBs.

Yes, you would be able to view content on other STBs on your account as all content is stored virtually.

No, you will not lose your recordings as all content is stored virtually.