The charges applicable to your service after switching will be on the terms and conditions of your new provider, and you will now be on their network. As such, charges may be different from those of your previous service provider, including increased charges for making calls from your new network to numbers on your previous network.
Not related to porting, however, note below that there may be contractual charges due as a result of ending your contract with your current service provider.
There is no charge for you to port your number. All porting charges are met by the network service providers.
Your porting process can be cancelled with no charge before you send the validation SMS to the special porting number 77678, set out in step 4 of the porting process (above). Once that SMS has been sent however, the process cannot be aborted.
No. Porting may happen on any business day.
The only disruption to your mobile service will be when you receive a text asking you insert the SIM card provided by your new provider. This process should take around 30 seconds and once your new SIM card is inserted and your handset is powered back up, your mobile service and number will have been ported.
The mobile porting process should take one (1) working day (i.e. excluding weekends and public holidays), after the day on which you make the request.
Frequently Asked Questions and further information about the MNP service can be found at:-
Mobile Number Portability
Yes. Customers can add any Cable TV add-on package to their account.
Customers signing up for Jump will not be required to do a credit check but must clear all outstanding balances from previous Flow accounts upon application for service.
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