Discoverflow | Jamaica | selfinstall

SELF INSTALLATION

Setting up your new Flow Modem is easy! Just follow this step-by-step guide
and get on your way to faster broadband in no time.

SELECT YOUR MODEM

WHAT'S IN THE BOX

Review the contents of your self install kit

Flow Wi-Fi ARRIS
2482 Modem

Black Power
Adapter

Yellow Ethernet
Cable

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WHAT'S IN THE BOX

Review the contents of your self install kit

Flow Wi-Fi ARRIS
2492 Modem

White Power
Adapter

White Ethernet
Cable

Back Next

CONNECT THE CABLES

Step 1

Connect the coaxial cable to the cable outlet in the wall
and screw the other end into the Flow modem with the
silver ending.

Step 2

Connect the power adapter into a power outlet and
then into the Flow modem

Step 3

Connect the Ethernet cable to your device and plug into
one of the yellow ports on the back of the Flow modem

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CONNECT THE CABLES

Step 1

Connect the coaxial cable to the cable outlet in the wall
and screw the other end into the Flow modem with the
silver ending.

Step 2

Connect the power adapter into a power outlet and
then into the Flow modem

Step 3

Connect the Ethernet cable to your device and plug into
one of the yellow ports on the back of the Flow modem

Back Next

ACTIVATE YOUR SERVICES

Step 1

Log on to the activation portal at
https://activate.discoverflow.co/#/jamaica

Step 2

Sign in by completing all the fields with your information,
including your Order Number & Account Number. You will find
both numbers in the welcome email we sent you earlier.

Step 3

From the main menu, select My Services and click ‘continue’ to
start your service activation.

Step 4

Enter the 12-digit CM MAC number located at the bottom of
your modem and click ‘continue’.

Step 5

Next, click ‘activate’ and that’s it. Your service will be activated
shortly after completion of the above steps.

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