Discoverflow | Dominica | FAQ | Page 18 | faq

SWIFT is an acronym for Snapchat, WhatsApp, Instagram, Facebook, and Twitter. The new plans will allow subs to use the chat/ messaging/ text aspect on these Apps. All other data use will come out of the regular data allotment on the plan.

No; the old plans will be removed on the launch day of the new plans.

Customers can call 3rd party networks, Flow Caribbean, US, Canada and UK Fixed Lines

Customers can call Local FLOW Mobile & Landlines only!

Yes, all of the plans carry auto renewal.

Yes – the data rolls over at the point of auto renewal. However, if a customer activates another plan prior to auto renewal, then the mins, data and SMS will carry forward (*no appliable to unlimited allotment).

The SWIFT messaging is subject to the following FUP:

PlanSWIFT FUP Data Allotment
1 Day1 GB
3 Day1 GB
7 Day1 GB
30 Day1 GB
No, the SWIFT messaging/ texts will come out of the Social media bucket and not the regular data bucket. After the Social Media FUP has been depleted the messaging/ texts will come out of regular data.

Yes. Notifications are sent at 75% and 95% of your data usage. The following message is a sample of what you can expect.

“Please note that you have now used X% of your mobile data plan. To add a new plan you can dial *129# otherwise you can pay by the MB as you use”

Yes. Below is a sample plan purchase notification.

Account was billed $X for your 1GB/ SWIFT 1 Day pkg and will renew 2019-03-27 at 17:08:47. Your primary bal is $2.43 exps 2019-06-24, Unltd local Text, Ultd OnNet, 500 mins Offnet and Intl, 8.00 GB internet, Unltd Social Media expires 2021-02-27 19:10