No. However, the customer can add a 500MB Travel Pass plan ($15 USD/ $45 ECD) that will cover them.
All data (SWIFT and Non-SWIFT) should come from remaining data bucket if available. If data is not available, then customer is charged PAYGO services. Customers will receive the following message:
You have used your SWIFT Plan allotment. You can continue to use data from your plan if available or purchase another plan to access SWIFT again. Dial *129#.
SWIFT usage will continue to deduct from the SWIFT bucket; non-SWIFT data usage cannot be done unless customer purchases another data plan (this is in place to protect the customer from heavy PAYGO charges). Customers will receive the following message:
You have used 100% of your data plan. You can continue to enjoy your SWIFT plan however, for all other data access, please purchase a new plan by dialing *129#.
Customer will go into PAYGO charging for all data transactions. Customers will receive both notifications above that their allotments have been exhausted.
Because the Apps (Snapchat, Whats App, Instagram, Facebook and Twitter) are constantly updating in the background, they may deduct a very small amount of data while this happens.
Below is a list of all items included in the SWIFT bundle:
| Service Name | Group | Description | Included in SWIFT | Excluded |
| Web Applications | The most popular social network worldwide | Voice notes | FB Video Live/ pictures / file transfers are removed | |
| Facebook Chat | Instant Messaging Applications | Facebook messaging service | Yes | |
| Web Applications | Popular online photo-sharing and social networking service | IG Chat/ Photos | Instagram LIVE and IG video have been removed | |
| Snapchat | Instant Messaging Applications | A photo messaging application | Chat Included | Snapchat – Live Video/ pictures/ file transfers excluded |
| Web Applications | Online social networking and microblogging service | All text included; some embedded videos may deduct from SWIFT | Pics/ File transfers | |
| Instant Messaging Applications | Popular cross-platform mobile messaging app | WA Messaging Only | Video, voice, file transfers are excluded |
LNP stands for Local Number Portability. It allows a customer to come across on our networking using their own number.
Yes all prepaid plans and offers will be available to our ported customers.
Your 3G phone and other 3G devices will no longer work on the major mobile carriers in the USA as a result of the decommissioning of their 3G technology which will be phased out across the networks during 2022. This will be effective as at the following dates:
| Network | Termination Date |
|---|---|
| AT & T | February 22, 2022 |
| T-Mobile | July 1, 2022 |
Yes. All prepaid and postpaid services on 3G devices in the US will be impacted – voice, data and SMS.
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