Product FAQs
Good question! When choosing your internet plan, it is important to know how many users are typically within your household and how many devices will be connected at any given time. The more connected devices you add to your internet connection, the more bandwidth you’ll need to keep them all running smoothly. A average household can have anywhere between 5-9 devices and would require a minimum of 200Mbps of internet speed. Remember, the more devices you have in your home, the more speed you will need.
You can test your internet speed by clicking here . We recommend to have your ethernet cable connected from your modem to your device.
We've overhauled our network and fit it with industry leading components to improve reliability and speed. Today when you connect to the Flow network, you’re connected to our most reliable network with newly installed backup power technology that ensures when the power goes down outside your area, your internet stays up.
Our Internet & Streaming plans provide free access to our Flow Sports app, which is an online platform that allows you to stream some of your favourite live sports events and entertainment shows. With the Flow Sports app, you can stream live sporting events on Flow Sports and WWE, access thousands of hours of exclusive shows and blockbuster movies on Paramount + and so much more. Download the app from the Apple App Store or Google Play Store today!
No, you don’t need a telephone line for Flow’s Internet service. We’ll install a modem and that’s all you need for our blazing fast Internet service.
After signing up online, you will receive an email confirmation. You will then be contacted by an agent who will confirm all the necessary details to arrange your installation.