Dear Customer,
During the past three years we kept our prices the same throughout the pandemic, our commitment to keeping you connected when you needed it the most. However, the current external economic pressures are now such that as a business we must unfortunately slightly increase our prices by 3.5% per month, with effect from May 1st, 2023.
We know these times are challenging; and we truly value your business and hope that you will continue to allow us to be your service provider.
Sincerely,
The Flow Team
Dear Customer,
Paying bills isn’t anyone’s favourite part of the month, but with Flow you can avoid unexpected fees when you pay your bill on time. How? Just pay your bill in full by the end of the month and avoid a late fee of $20.00 (VAT exclusive).
Choose from any of our convenient bill payment options. Pay online using Flow Fastpay or online banking; download the MyFlow app; pay in-store at any of our 4 retail stores (including external kiosks) or visit one of our partner outlets with over 200 locations nationwide: Bill Express, Via, SurePay or Yooz.
Thank you for being a valued Flow Customer.
Sincerely,
The Flow Team
Dear Customer,
At Flow we are committed to providing the best viewing experience and often assess programming to ensure we continue delivering the best value for you to enjoy.
Please be advised of the following channel changes across our Evo and HUB TV Lineups.
Effective February 28th 2023, Outdoor Channel will no longer be available as part of our channel lineup.
At Flow we are committed to providing the best viewing experience. As such, we apologize for any inconvenience cause and will continue to ensure continual delivery of programs to you at the greatest value.
Thank you for being a valued Flow Customer.
Sincerely,
The Flow Team