Discoverflow | Saint Kitts and Nevis | FAQ | Page 8 | all

A Bolt-on is an additional bundle of voice minutes, text messages or data that customers may add to their core plans, to ultimately create the mobile plan that best suits their lifestyle.

The bolt-on prepaid plan is an optional (Opt-in) plan that prepaid customers regardless of their basic/existing prepaid plan (such as Pay as You Go, ANYTIME, Friends & Family or Corporate CUG) may add to their existing service.

NB - Opt-in means that Flow customers will not automatically receive the service.

The new consumer plans offer a common set of core plans which include more minutes. The new Talk, Text and Data prepaid plans provide prepaid customers with a combination of minutes, text messages and data, and more flexibility, which allow customers the option to tailor their plans with bolt-ons.

The Talk-away discount will be removed from your account to facilitate the bundled minutes plan.

No, this is a Bolt-on plan that can be added to your existing fixed line plan.

There is no contractual agreement for this plan, it is a subscription plan that requires the customers to request the service or terminate the service at their leisure.

No, Flow Mobile customers can not subscribe to this plan as it is only available to Residential Fixed Line customers.

No, calls to Flow region is considered as out of plan hence you will be required to pay for such calls.

Yes, this service will be billed monthly providing a request was not made by the customer to terminate the service whether the minutes are used or not.

Yes, the IDD minutes will be prorated to coincide with the charges.