If there are no lights on the modem, what should I do? | Welcome to Discoverflow

If there are no lights on the modem, what should I do?

Once the modem is plugged in, and the power switch is on, the modem comes on automatically. If the modem
does not come on when plugged in;

  • Check that the power switch is on. (This can be found below the cable connection.)
  • If the switch is on, turn off the power switch, then turn it back on and try to re-establish connection, wait a
    few minutes for the modem to start up, then try for a connection.

Alternatively, you can unplug the power cable from the wall outlet, plug it back into a different outlet, ensure
the power switch is on, wait for it to start up as described in “How do I know if the modem is working?”. Wait
a few minutes then try to establish a connection.

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