To register, link a mobile account, or recover your password via SMS, a 6-digit code will be sent. If you have not received your 6-digit code, please try the following:
Step 1: Check your spam and junk mail folders if you are registering using your email address.
Step 2: Ensure that the email address or the phone number was entered correctly.
Step 3: Refresh your email or phone inbox.
Step 4: Click "resend code" on the Flow ID registration page where the PIN should be entered.
Step 5: If all the above fails, please contact us for further support. 
Call us at 1-800-804-2994 or for Trinidad at: 1-868-223-3569 
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